Accessibility Plan 2026-2028

Caneda Transport Ltd.

1. General (Intent and Scope)

Caneda Transport Ltd. (the "Company") is committed to providing a barrier-free environment for all stakeholders, including employees, contractor drivers, job applicants, customers, suppliers, and visitors who access our services, facilities, information, or employment opportunities.

This Accessibility Plan is developed in accordance with the Accessible Canada Act (the "ACA") and outlines our strategy to identify, remove, and prevent barriers in employment, the built environment, information and communication, and transportation-related operations.

The Company is part of a group of entities owned by Mullen Group Ltd. ("Mullen Group"). Where applicable, Mullen Group's Corporate Office supports the implementation of this plan.

2. Definitions

Barrier: Anything physical, architectural, technological, attitudinal, or related to information or communication, or anything resulting from a policy or practice, that hinders the full and equal participation in society of persons with disabilities.

Disability: Any impairment, including physical, mental, intellectual, cognitive, learning, communication, or sensory impairment, or functional limitation, whether permanent, temporary, or episodic, that in interaction with a barrier hinders full participation in society.

Accessibility Plan: A document outlining policies, programs, practices, and services identifying, removing, and preventing barriers. It is updated every three years or sooner as required and developed in consultation with persons with disabilities.

3. Statement of Commitment

Caneda Transport Ltd. is committed to providing an accessible and inclusive workplace and service environment. As a transportation and logistics company we recognize that accessibility directly supports safety, operational efficiency, and employee wellbeing.

4. Feedback Process

In accordance with section 9 of the ACA, the Company has established a process for receiving accessibility feedback.

Feedback may be submitted to:

Human Resources Department
403-236-7900
4330 - 46 AVE SE
Calgary, AB T2B 3N7
HR@Caneda.com

Feedback may be provided in person, by phone, mail, or email, including anonymously. All feedback is acknowledged within 5-10 business days unless submitted anonymously. Feedback is reviewed in good faith, documented, and used to inform continuous improvement.

5. Alternative Formats

The Accessibility Plan is available upon request in:

• Print - Provision timeline within 15 days;
• Large print - Provision timeline within 15 days;
• Braille - Provision timeline within 45 days;
• Audio - Provision timeline within 45 days; and
• Electronic format - Provision timeline within 15 days.

Requests may be submitted using the contact information above.

6. Priority Areas Under Section 5 of the ACA

i. Employment

We are committed to accessible recruitment, onboarding, accommodation, and employment practices. To support this commitment, we will review our hiring processes to identify and remove accessibility barriers, provide accessibility and unconscious bias training for employees and leaders, and continue to improve our accommodation processes and policies. We will also explore mentorship opportunities to better support employees with disabilities and promote an inclusive workplace culture.

ii. Built Environment

We aim to improve accessibility in offices, terminals, yards, and maintenance facilities by continually assessing our locations for physical barriers and identifying opportunities for improvement. We will continue to review our emergency systems to ensure accessibility through both visual and auditory alerts, while also enhancing the accessibility of workspaces and customer-facing areas to create a safer and more inclusive environment for everyone.

iii. Information and Communication Technologies (ICT)

We will improve accessibility in our digital tools and systems by incorporating accessibility considerations into software procurement processes and reviewing our websites to ensure accessible contrast, navigation, and screen reader compatibility. We will also support the use of accessibility features within operational systems to help ensure all employees and stakeholders can effectively access and use digital resources.

iv. Communication (Non-ICT)

We will improve accessible communication practices by providing accessible communication training to employees and leaders, enhancing meeting accessibility through the use of captions, transcripts, and alternative formats, and ensuring onboarding and training materials are available in accessible formats to support all employees and stakeholders.

v. Procurement of Goods, Services and Facilities

We will incorporate accessibility considerations into the procurement of goods and services; to help ensure the products and services we acquire support accessibility and inclusion for employees, customers, and stakeholders.

vi. Design and Delivery of Programs and Services

We will review internal programs and operational processes to identify opportunities for accessibility improvements and to help ensure our programs and services are inclusive, accessible, and supportive for employees, customers, and stakeholders.

vii. Transportation

As a transportation and logistics provider, we are committed to supporting employee and operational accessibility by evaluating vehicle and equipment accessibility where safe and practical. We will also ensure that workplace accommodation is provided in compliance with safety standards and regulatory requirements while supporting an inclusive and accessible work environment.

7. Consultation

The Company consults with persons with disabilities in the development and ongoing review of this plan. Consultation activities include engagement with employees and contractor drivers, surveys and internal feedback processes, and operational discussions to help identify barriers, gather input, and support continuous accessibility improvements throughout the organization.

8. Training

Training will be provided across all departments and to contractor drivers and will cover the Accessible Canada Act requirements, disability awareness, the duty to accommodate, and inclusive communication practices. This training is intended to build awareness, strengthen understanding, and support consistent application of accessibility principles across the organization.

9. Reporting and Monitoring

Annual monitoring will be conducted to assess progress on accessibility initiatives, including the tracking of training completion rates, reviewing facility improvements, and analyzing feedback trends. This ongoing monitoring will help identify areas of success and opportunities for continued improvement.

10. Progress Reports and Review Cycle

The Company prepares and submits annual progress reports in years where a full update of the Accessibility Plan is not required. These progress reports include information on feedback received and the actions taken in response, updates on consultation activities, and an overview of progress made in addressing identified barriers.

This Accessibility Plan is reviewed every three years, or earlier if required, due to regulatory changes or operational changes.

11. Document Retention

The Company will retain Accessibility Plans and progress reports for a period of seven years, along with feedback records for seven years, excluding anonymous personal data. These documents will be maintained and made available at https://www.caneda.com/accessibility.html.

12. Responsibility

Responsibility for accessibility initiatives is shared across the organization. Senior Leadership maintains overall accountability for the implementation and ongoing support of the Accessibility Plan. Human Resources oversees accommodation processes and the administration of feedback procedures, while Operations and Dispatch support the integration of accessibility practices into daily operations. The Safety department is responsible for incorporating accessibility considerations into existing safety systems and processes.