Caneda Transport Ltd. (the “Company”) has prepared our progress report to meet our organization's obligations under the Accessible Canada Act (ACA) and the Accessible Canada Regulations (ACR). Our progress report provides updates on the progress the company has made in implementing its accessibility plan.
Please send your feedback to our Human Resources Team Lead. You can send your feedback by email, phone or mail using the contact information listed below. For more information on how you can send your feedback, see our feedback process description here.
You can use the contact information listed below to ask us for a copy of our feedback process description, or our progress report in these alternate formats: print, large print, Braille, audio or an electronic format compatible with adaptive technology. We will provide the format you ask for as soon as possible. Braille and audio formats may take up to 45 days. Print, large print and electronic formats may take up to 15 days.
The Company has the Human Resources department actively managing the accessibility plan. No external reports or feedback have been provided. Internal parties and employee suggestions have identified progress areas. Feedback is reviewed by HR to develop progressive solutions. An anonymous survey was issued to employees for further insights. Barriers were prioritized based on safety risks, logistical/budgetary challenges, and new discoveries.
The Company collaborated with FAIM through the Mullen Group. FAIM reviewed a draft of the Accessibility Plan and facilitated in-person conversations with persons with disabilities. These consultations addressed physical, attitudinal, technological, and communication barriers, and gathered recommendations for improving policies, procedures, events, and activities.
Barrier 1: Applications for persons with disabilities.
Progress Update: Accessibility statements are now included in all job postings to encourage applicants with disabilities. Contact via email, phone, or mail is supported.
Barrier 1: Wheelchair accessible facilities.
Progress Update: Not all terminals are accessible. The Company is working with landlords and Head Office to address this. No set completion date.
Barrier 1: Missing image captions.
Progress Update: Captions will be added to all existing and new images by the end of 2025.
Barrier 1: Accessible forms.
Progress Update: Partnered with a developer to move forms online. Ongoing testing and feedback throughout 2025.
Barrier 1: Procurement practices review.
Progress Update: Ongoing review of procurement practices for inclusivity across stakeholders.
Barrier 1: Program review.
Progress Update: Ongoing review and consultation with disability-focused organizations to ensure barrier-free services.
No new reports or feedback since initial plan publication.
No new reports or feedback since initial plan publication.
The Company will continue to monitor progress toward remaining accessibility goals, encourage and respond to feedback, and update the plan as needed. HR will review and accommodate feedback accordingly.
Caneda is a subsidiary of Mullen Group Ltd.
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